Join our Discord and be part of our community!
Remove a Card from your Account
This guide explains how to remove a saved credit or debit card from your account. You can delete any stored payment method from the Payment Methods tab in the panel, which is useful when a card has expired or you no longer want it kept on file. Because a saved card is what allows your invoices to be paid on time, it is worth making sure another payment method is in place before you remove your last one.
Log in to the Panel
- Go to the panel. See Access the Panel for more detail.
- Choose 1 Owner Login.
- Enter your account credentials.
- Click on 2 Login.
Locate Payment Methods
- Locate the Payment Methods tab on the left-hand navigation bar.
- Click it to open the Payment Methods details page. This tab lists every card saved to your account and is where cards are both added and removed.
Remove the Card
- Click the Trash icon in the Actions column for the card you want to remove. Each card has its own Trash icon, so check that you are on the right row before clicking.
- A confirmation window will appear. This step is there so that a card is not removed by accident.
- Click Yes to confirm the action.
- The selected card will be removed, and a confirmation message will be displayed. The card no longer appears in the Payment Methods tab.
If you require further assistance, you can open a support ticket here.
Feedback and suggestions can be submitted here or further discussed on our Discord server.