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Server Importer

The Server Importer copies the files of an existing game server into a server on your panel over FTP or SFTP, so you can move a world, plugins, and configuration without uploading everything manually. This guide explains how to gather the connection details, run the import, and verify the result. The server you import from stays unchanged, and only the destination server is written to.

Prerequisites

• Panel access with permission to manage the destination server. See Access the Panel for instructions.
• The FTP or SFTP host, port, protocol, username, and password of the server you import from.
• A destination server that is empty, or a backup of its files if it is not.

Access the Game Server

• Log in to the panel.
• Select the game server you want to import the files into.

Prepare the Import

• Stop the destination server with the 1 Stop button. Files written by a running server during the transfer can end up corrupt or incomplete.
• Open the 2 File Manager.
• Click the 3 SFTP Import button.

Import the Files

• Enter the connection details of the server you import from: 1 Host, 2 Port, 4 Username, and 5 Password.
• Select the 3 FTP or SFTP protocol that the remote host uses. The connection test fails if the protocol does not match the remote host.

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(Optional) Set the From and To paths to import only part of the remote server

Leave both fields set to . to import the entire remote server into the destination server root. This is the default behavior.

• To merge a folder's contents into an existing folder, enter the same folder path in both fields. For example, plugins → plugins imports everything inside the remote plugins/ folder directly into the local plugins/ folder, without creating an extra folder.
• To copy one specific subfolder into a target folder, enter the subfolder in From and its destination folder in To. For example, plugins/CoreProtect → plugins creates a local plugins/CoreProtect/ folder containing the remote CoreProtect files.
• To import the whole server into a new subfolder, use . as From and the new folder name as To. For example, . → new copies the remote server root into a local new/ folder.
• Trailing slashes are not required. For example, plugins/CoreProtect and plugins/CoreProtect/ behave the same way.

• Click the 6 Test Connection button to verify the details before the transfer starts.
• Click the 7 Continue button.

• The Confirm Import window opens. Set the 8 Wipe Server Files toggle.
• Enabled: every file on the destination server is deleted before the import starts.
• Disabled: the existing files remain, and only files with matching paths are overwritten.
• Click the 9 Confirm Import button to start the transfer.

Wait for Import

• The transfer takes a few minutes, and longer for servers with large worlds or a high file count.
• The panel sends a notification when the import completes, and the File Manager and other server options become available again.
• Open the File Manager and confirm the imported files are in the expected locations.
• Start the server and check the console for startup errors.

Troubleshooting

• The connection test fails. Confirm the host, port, and protocol are correct, and that the remote host accepts external FTP or SFTP connections. FTP and SFTP use different ports, commonly 21 and 22.
• The import completes but the files are missing. The From path pointed to the wrong remote directory. Run the import again with . in both fields, or with the correct subfolder path.
• The files land in an extra nested folder. The To path created a subfolder. Enter the same folder path in both fields to merge the contents directly.
• Old files remain after the import. The Wipe Server Files toggle was disabled, so only matching paths were replaced. Run the import again with the toggle enabled for a clean copy.
• The server does not start after the import. The imported configuration expects a different game version or file layout. Check the console output and confirm the destination server runs the same version as the source.

If you require further assistance, you can open a support ticket here.

Feedback and suggestions can be submitted here or further discussed on our Discord server.

• Server Importer
• Prerequisites
• Access the Game Server
• Prepare the Import
• Import the Files
• Wait for Import
• Troubleshooting