SFTP Transfer
In this guide, we will show how to use SFTP with UltraServers. The SFTP protocol is used to transfer files larger than 1024MB (1GB) that are unable to be directly uploaded to the File Manager on the dashboard.
Using SFTP with UltraServers
Access Dashboard
- Navigate to the dashboard Inventory.
- Click the Manage button on selected server.
Access File Manager
- Navigate to the File Manager tab
- In the top right corner, click the SFTP button.
Connect via SFTP
- Manually paste the Host, Port, and Username one at a time into the SFTP client.
- You can click on each field in turn to copy them to your clipboard and then paste them into the corresponding field in your SFTP client (FileZilla is shown in the example below).
- Finally, click Connect / Quickconnect to connect to your server via SFTP.
Update SFTP Password
- Password: Click on Click to change password and set a password, copy to clipboard, click Update and then paste it into your SFTP client.
- Any password should contain at least one lowercase letter, one uppercase letter, one numerical digit and one special character. Your password is saved, but is never displayed. You can only update your password, not view it, so you should make a note of it somewhere safe. The reveal password will not reveal passwords created in an old session. If you remember your password, you don’t need to update.
Upload Files via SFTP
- Once you have successfully connected to your server with your SFTP client, you will be presented with two file explorer panes. You can now start dragging files from one pane to the other.
- If you are uploading a lot of files, it may take some time to complete. Be patient.
Common Issues / Frequently Asked Questions
Could Not Connect
- This usually means there is an error with the connection details. Such as an incorrect password or username. So it is best to re-do all the information.
Why do I see Trashed items?
- Sadly, due to how SFTP works, it is not possible to hide trashed items from your view.
- It is possible to delete trashed items via SFTP, which won’t show up in the File Manager trash bin.
If you require further assistance, you can open a support ticket here!
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