Upgrade / Downgrade Game Server

Join our Discord and be part of our community!

Upgrade/Downgrade your Game Server

This guide will show you how to upgrade or downgrade your existing game server. To use this option, your service must have no pending invoices.

When you upgrade or downgrade your game server plan from a legacy plan to a new plan, your account will switch to the new plan and the new Terms of Service will apply.

If you are already on a new plan, upgrading or downgrading between new plans will not affect your Terms of Service.

For reference, you can still view our legacy Terms of Service here. Please note: once you move to a new plan, returning to a legacy plan is not possible.

Dedicated IPs during plan changes:
- If your plan change does not require a server move, your Dedicated IP will stay the same.
- If a server move is required, we will try to keep your IP. If that’s not possible, a new Dedicated IP will be assigned.

Access Panel

Login to the panel. See Access the Panel for instructions.
1 Click the Plans tab to see and modify the plan you want.
2 Click on the plan you want to upgrade or downgrade.

Click the Upgrade/Downgrade button

You will see your server details, such as the due date, payment amount, and more.
Click the Upgrade/Downgrade button to proceed to the next step.

Select the desired plan

You can see the monthly prices of each plan and change your billing cycle — for example, switching from monthly to yearly (annual) billing.
We will demonstrate both an Upgrade and a Downgrade. Skip to the section that is relevant to you.

Upgrade

Please select the preferred payment method.
Once you are happy with the details, click the Continue button.
An invoice will be generated.

The payment will be processed automatically if you have sufficient credit or a valid card on file.

If the payment isn’t processed automatically, you will be redirected to the invoice.

Downgrade

Downgrades will result in a account credit being issued, which will be automatically applied to your next invoice.
Since this is a downgrade, it is processed instantly, unlike an Upgrade, which usually requires payment.

After completing the Upgrade or Downgrade, you will receive an order confirmation indicating that your server plan has been successfully updated.

If you require further assistance, you can open a support ticket here.

Feedback and suggestions can be submitted here or further discussed on our Discord server.

Upgrade/Downgrade your Game Server
Access Panel
Click the Upgrade/Downgrade button
Select the desired plan
Upgrade
Downgrade