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Overdue Invoice
This guide covers how to pay an overdue invoice on your UltraServers account, including where to find an unpaid invoice, how to review the total amount due, and how to pay it with PayPal or Stripe before the overdue balance affects your game server.
Access Panel
- Log in to the panel. See Access the Panel for instructions.
Navigate to Invoices
- Locate the Invoices tab on the left-hand navigation bar.
- Click it to open the My Invoices page.
- This page will list both paid and unpaid invoices.
Open the Unpaid Invoice
- Select the invoice with the UNPAID status, then click its ID, for example #XXX, to open it.
- This opens the invoice details page.
Review and Confirm
- 1 provides a detailed breakdown of the components of the unpaid invoice.
- Below, you will find the 2 total amount due for payment.
- Review the invoice, then proceed to pay via 3 PayPal or Stripe.
Complete the Payment
Pay with PayPal
- If your payment method is PayPal, click the Pay Now button.
- On the next Make Payment page, click the Pay with PayPal button.
- Follow the PayPal login procedure. Once this procedure concludes, a PayPal account will be added to your Panel.
- After it is added, click the Submit Payment button to complete the payment.
Pay with Stripe
- If your payment method is Stripe, click the Pay Now button.
- On the next Make Payment page, you can select the card already added to your account from a previous purchase.
- Otherwise, select Enter New Card Information Below and fill in your credit or debit card details. For a walkthrough of each field, including the billing address that is required before a card can be saved, see Add a Card to your Account.
- To confirm your payment, click the Submit Payment button.
Confirm the Payment
- If successful, you should see your invoice marked as PAID.
- You can now navigate to the My Invoices page and follow the same procedure to pay any remaining unpaid invoices.
If you require further assistance, you can open a support ticket here.
Feedback and suggestions can be submitted here or further discussed on our Discord server.